Job Description
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Company Overview
A leading AI productivity technology company focused on helping individuals and organizations work more efficiently. Its suite of AI-powered applications supports writing, email management, collaborative workspaces, databases, and proactive AI assistance. The company serves consumers, businesses, educational institutions, and enterprise organizations across a broad range of markets and languages.
Responsibilities
- Serve as the embedded Data Science partner for the core Mail product team, using data and experimentation to influence feature strategy, prioritization, and product roadmap decisions.
- Define and own key Mail metrics, including activation milestones, engagement depth, retention curves, and leading indicators of product and feature adoption.
- Design and run experiments throughout the product lifecycle, from onboarding and early activation through long-term engagement and habit formation.
- Develop measurement frameworks that distinguish meaningful product signals from statistical noise.
- Shape measurement strategies for AI-powered Mail features by developing quality frameworks and behavioral metrics that evaluate whether AI capabilities improve user productivity and effectiveness.
- Analyze user behavior to identify the features, experiences, and activation sequences that drive sustained engagement and power-user adoption.
- Partner with product-led and sales-led growth teams to identify factors that contribute to team expansion, conversion, and churn.
- Use behavioral insights to improve onboarding, feature discovery, engagement experiences, and product workflows.
- Analyze how capabilities such as scheduling, AI-powered workflows, and MCP-driven experiences influence how users interact with Mail.
- Communicate analytical findings to product managers, designers, engineers, ML engineers, and executives through experiment readouts, strategic analyses, and other data-driven presentations.
- Collaborate closely with Product, Engineering, Design, ML Engineering, and Experimentation teams to solve complex product and growth problems.
- Help establish and improve data-driven decision-making practices across the Mail organization.
Qualifications
- 5+ years of experience in Data Science with a demonstrated track record of driving measurable business and customer impact.
- Deep expertise in experimentation and causal inference.
- Strong knowledge of A/B testing, quasi-experimental methods, and observational techniques, including the ability to determine the appropriate methodology for different problems.
- Strong proficiency in Python and SQL, including data exploration, manipulation, and analysis.
- Strong applied statistics and machine learning skills with the ability to apply them to product and growth decisions.
- Ability to translate ambiguous business questions into effective experimental designs, measurement strategies, and meaningful metrics.
- Strong cross-functional communication and influencing skills, with the ability to turn technical insights into actionable recommendations.
- Self-directed and creative approach to problem-solving, with the ability to work effectively in ambiguous environments.
- Bachelor’s degree in statistics, mathematics, economics, computer science, data science, or another quantitative discipline.
- Advanced degree or equivalent practical experience is preferred.
Nice to Have
- Experience working at a fast-growing startup, with AI-native consumer products, and/or in B2B or SaaS environments.
- Experience serving as a strategic data partner to product, growth, or business leaders.
- Hands-on experience evaluating AI, LLM, or agentic products.
- Familiarity with AI-assisted development tools such as Claude Code or Codex, along with the ability to validate and supervise their output.
- Experience with experimentation platforms such as Statsig.
- Familiarity with modern data platforms such as Databricks.
- Experience with product-led growth, lifecycle analytics, and/or marketing analytics.
- Experience helping Data Science teams establish methodologies, standards, and collaborative processes.
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