Deployed Engineer

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Company Overview

An applied AI lab is building end-to-end software agents designed to help people and organizations solve real-world tasks. Its flagship product, Devin, is an AI software engineer capable of supporting software development and engineering workflows.

The organization brings together a highly accomplished team that includes competitive programmers, former founders, and leaders from leading companies across artificial intelligence, software engineering, autonomous systems, and technology.

The team is focused on advancing AI that can reason through complex real-world tasks, with ambitious challenges ahead as it continues developing and expanding its AI platform.

At the organization, customers are a top priority. Deployed Engineers are customer-facing technical experts responsible for helping customers maximize the value they receive from the AI platform.

The role involves working directly with engineering teams to understand their workflows, identify high-impact use cases, and deploy the platform into real production environments. Deployed Engineers lead demonstrations and pilots, support integrations, and drive adoption through close collaboration with customers.

This position combines hands-on technical work, customer partnership, and rapid execution. The successful candidate will work with a broad range of clients, frequently switch between different technical contexts, proactively identify potential issues, make sound decisions, and take ownership of customer outcomes.

Key Responsibilities

• Own all technical aspects of the customer lifecycle, from deployment through activation, ensuring customers successfully use the AI platform.
• Work closely with customers to understand technical challenges and identify effective use cases where the platform can contribute to engineering productivity.
• Build strong relationships with customer engineering teams to support product integration, adoption, and continued utilization.
• Gather customer feedback and proactively implement requested features when appropriate.
• Advocate for customer needs and communicate feedback to internal product and engineering teams.
• Use customer insights and product knowledge to help influence and shape the product roadmap.
• Lead customer demonstrations, pilots, integrations, and technical deployments.
• Identify potential technical blockers and resolve issues before they impact customer outcomes.

What the Organization Values

• Customer empathy: A strong understanding of how engineers work and what enables them to succeed.
• Ownership mindset: A willingness to take responsibility for outcomes rather than simply completing assigned tasks.
• Technical curiosity: An eagerness to explore unfamiliar systems and understand how they operate.
• Bias toward execution: The ability to move quickly from identifying a problem to implementing a solution.
• Grit: Comfort working in ambiguous, demanding, and high-intensity environments.
• Exploratory rigor: A willingness to investigate edge cases, challenge assumptions, ask difficult questions, and identify problems proactively.

Requirements

• Strong engineering foundation gained from a rigorous technical environment.
• Demonstrated record of exceptional performance in academic, athletic, professional, entrepreneurial, or other pursuits.
• Self-directed approach with the ability to determine priorities and next steps independently.
• Strong communication skills and the ability to work effectively with senior engineers and executives.
• High tolerance for ambiguity, intensity, and sustained effort when required by complex problems.
• Willingness to travel approximately 25–50% of the time.

Preferred Experience

• Advanced proficiency in at least one modern programming language, such as Python or TypeScript.
• Experience writing, testing, debugging, and maintaining real-world software systems.
• Interest in working directly with users to solve high-impact technical challenges.
• Ability to learn quickly while working within challenging, real-world environments.
• Experience at an early-stage startup or in a position requiring responsibilities beyond a traditional job description.

Disclaimer

SpringCube curates tech job listings from various company websites to support tech professionals globally.

1. No Endorsement: Job ads on SpringCube do not imply endorsement of their authenticity or quality.
2. No Client Relationship: This company is not a client of SpringCube unless stated.
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