Job Description
The SpringCube team curated the following job opportunity to help you in your job search. Explore the position below to find your next career move.
Company Overview
An AI-native technology company is transforming the insurance industry through an advanced platform that brings agentic AI to the full policy lifecycle. The organization has demonstrated strong product-market fit, secured significant investment, and is expanding its platform and engineering capabilities globally. Its approach is centered on building AI-native technology from the ground up rather than adding AI capabilities to legacy systems.
The organization is seeking a Senior Forward Deployed Engineer to lead complex customer implementations, solve challenging technical integration problems, and help translate customer requirements into scalable solutions. This role combines software engineering, technical delivery, customer engagement, and cross-functional leadership.
The successful candidate will work closely with customers and internal Product, Engineering, Customer Success, and Product Marketing teams. The role requires a highly hands-on approach to coding, debugging, architectural decision-making, technical discovery, and delivery management.
What You’ll Be Doing
- Drive planning, scoping, and delivery of complex implementations, including anticipating blockers, managing customer timelines, escalating issues, and ensuring launch readiness.
- Serve as the technical escalation point for integration and custom implementation challenges.
- Debug complex integration issues and design robust solutions tailored to client-specific requirements and constraints.
- Lead technical discovery sessions with customers, translate ambiguous requirements into clearly scoped stories, and build trusted relationships with customer stakeholders.
- Propose and influence architectural decisions by designing implementation approaches optimized around product capabilities and constraints.
- Recommend process and product improvements based on insights gathered from real-world customer deployments.
- Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment.
- Collaborate closely with Product, Engineering, Customer Success, Product Marketing, and other teams to drive successful implementations.
- Create and maintain delivery playbooks, onboarding processes, internal training materials, and technical resources.
- Mentor junior Forward Deployed Engineers and contribute to continuous improvement across the engineering organization.
- Communicate technical findings and recommendations clearly to customers and internal stakeholders.
- Provide structured, data-driven feedback to help influence product roadmap priorities.
- Write, debug, and maintain production and integration code using technologies such as Python, JavaScript, and SQL.
- Develop internal tooling and technical solutions that support customer implementations and improve delivery efficiency.
Who We Hope You Are
- Bachelor’s degree in Computer Science, a related technical discipline, or equivalent professional experience.
- 6–8+ years of experience in software engineering, systems engineering, or technical product/program management.
- Deep expertise across multiple technology or product domains, with the ability to debug complex integrations and develop custom solutions.
- Strong communication skills, including the ability to lead technical discovery sessions, manage customer expectations, explain technical tradeoffs, and influence stakeholders.
- Demonstrated experience mentoring or leading engineers.
- Experience creating technical documentation, delivery playbooks, internal processes, and knowledge-sharing resources.
- Strong cross-functional coordination and organizational leadership skills in complex delivery environments.
- Ability to manage and prioritize multiple customer timelines simultaneously.
- Strong coding proficiency in SQL, JavaScript, and Python.
Disclaimer
SpringCube curates tech job listings from various company websites to support tech professionals globally.
- No Endorsement: Job ads on SpringCube do not imply endorsement of their authenticity or quality.
- No Client Relationship: This company is not a client of SpringCube unless stated.
- To Apply: Click the Apply button to be redirected to the hiring company’s application page for this job.
- No Liability: SpringCube is not liable for inaccuracies.
