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Company Overview
A leading global health organization is dedicated to building a connected, convenient, and compassionate health experience for every individual. The company focuses on digital transformation, cloud solutions, and AI-driven innovation to improve how members access and engage with their health benefits and care. Through its technology initiatives, the organization drives operational excellence, modernized platforms, and enhanced member experiences across healthcare services.
Summary
The Lead Director of Cloud Solution Architecture will define and lead the architecture strategy for member-facing digital platforms and the underlying systems that support them. This role ensures scalable, secure, and intelligent architectures while driving modernization, AI innovation, and exceptional member experiences. The position involves leadership of architecture teams, collaboration with cross-functional stakeholders, and strategic advisement to senior executives.
Responsibilities
Own the architecture vision and roadmap for member-facing digital platforms (web, mobile, APIs), ensuring simplicity, accessibility, personalization, reliability, and trust
Provide architectural oversight for end-to-end member journeys across UI, API, integration, data, and cloud layers
Drive consistent adoption of modern experience architectures (micro-frontends, API-first, domain-driven design, event-driven patterns)
Collaborate with UX, Product, and Engineering to enable rapid experimentation and iteration without compromising quality or compliance
Define architectural patterns for AI-enabled digital experiences, including personalization, intelligent search, conversational interfaces, decision support, and operational automation
Partner with Data, AI, and Engineering teams to ensure responsible, secure, and scalable AI solutions aligned with regulatory and ethical standards
Establish architecture standards, guardrails, and reference architectures to support fast and confident delivery
Ensure non-functional requirements (performance, availability, security, resilience, accessibility, observability) are embedded in all solutions
Collaborate with Security and Compliance teams to adhere to healthcare regulations including ADA, PCI, PII, and PHI
Lead, mentor, and develop a high-performing architecture team; actively participate in hiring and talent strategy
Serve as a trusted advisor to senior Product, Digital, and Technology leaders; communicate complex architectural concepts in executive-friendly narratives
Influence across organizational boundaries to align teams around shared platforms and architecture standards
Qualifications
10+ years in enterprise application development and architecture, with 5+ years in architecture leadership
Proven experience leading member-facing digital platforms at scale
Deep expertise in cloud-native architectures (AWS, GCP, Azure), APIs, microservices, and distributed systems
Strong understanding of modern digital experience architectures (web, mobile, personalization, accessibility)
Experience defining and governing AI-enabled architectures in regulated environments
Exceptional communication, influence, and stakeholder management skills
Experience operating in Agile / SAFe or similar scaled delivery environments
Preferred Qualifications
Experience in healthcare, insurance, or regulated consumer digital industries
Hands-on experience with AI/ML platforms, event streaming, and data-driven architectures
Knowledge of observability, reliability engineering, and resilience patterns
Experience modernizing legacy platforms while maintaining uninterrupted member experience
Leadership Characteristics
Member-first mindset with a passion for improving digital health experiences
Outcome-driven and pragmatic; balances innovation with delivery
Comfortable operating at strategic, cross-enterprise scale
Trusted leader who builds strong teams and durable platforms
Education
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Disclaimer
SpringCube curates tech job listings from various company websites to support tech professionals in globally.
1. No Endorsement: Job ads on SpringCube do not imply endorsement of their authenticity or quality. 2. No Client Relationship: This company is not a client of SpringCube unless stated. 3. To Apply: Click the “Apply” button to be redirected to the hiring company’s application page for this job. 4. No Liability: SpringCube is not liable for inaccuracies.
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