Bachelor of Science

India

Sr. Data Centre Specialist -

 Lead operations for three Tier III +data centres, delivering 99.99% service uptime
supporting 200+enterprise clients
 Designed and executed co-location infrastructure for clients including rack
layouts, structured cabling, power allocation, and remote hand services
 Reduced downtime risks through proactive monitoring of HVAC, power, fire
suppression, and leak detection systems using DCIM
 Conducted monthly capacity planning to align infrastructure with customer
growth forecasts, increasing utilization efficiency by 20%
 Partnered with enterprise clients for technical planning, SLA adherence, and
onboarding to ensure successful deployment

Pre-Sales Engineer

 Delivered comprehensive data center infrastructure solutions tailored to
customer requirements, ensuring scalable, resilient, and efficient systems.
 Coordinated with sub-contractors for the successful installation of critical
systems including precision cooling units, UPS and power distribution, fire
suppression, water leakage detection, and structured network cabling.
 Managed end-to-end project commissioning, ensuring quality assurance,
regulatory compliance, and successful sign-off upon completion.
 Participated in the planning and design phases of data center infrastructure,
focusing on Tier III/IV standards and best practices.
 Supervised sub-contractor workstreams, monitored progress, and ensured
timely execution through regular on-site follow-ups and reporting.
 Worked on Environmental Management System (EMS) solutions to ensure
alignment with sustainability and operational efficiency goals.
 Led structured cabling implementation of the I-Patch Intelligent Infrastructure
Management System in the Occidental Oman data center project

Sr. System Administrator

April 2008-October 2011
 Administered Windows AD Forest, Exchange services, and server infrastructure
across multiple regional sites, ensuring seamless IT operations.
 Provided Tier 2 and Tier 3 remote support to local and GCC sites, resolving
technical issues efficiently and minimizing downtime.
 Led the implementation of key IT solutions including ManageEngine Desktop
Central and Citrix Farm, enhancing system management and remote access
capabilities.
 Managed SAN storage cluster connectivity and LTO-4 tape backup systems,
supporting data integrity and business continuity.
 Contributed to the integration of Environmental Management System (EMS)
solutions, promoting energy-efficient and sustainable IT practices.

Sr. System Administrator

 Managed the Cosmocom Voice Product hosted at VSNL, providing 24/7 nationwide
customer support and ensuring reliable voice infrastructure.
 Led shift scheduling and team coordination while liaising with VSNL’s customer
operations to resolve technical and service-related issues.
 Monitored application and network servers remotely, collecting performance data
for trend analysis and capacity planning.
 Implemented Cosmocom solutions at customer sites and participated in change
management to ensure smooth project execution.
 Provided basic installation and support for Cisco LAN, WAN, and wireless
products, contributing to overall network stability.

System Administrator

 Administered Windows 2000 domain infrastructure, including user access, data
backups, and core network services.
 Provided remote technical support for US and UK clients, ensuring timely
resolution of issues and service continuity.
 Played a key role in implementing infrastructure for major airline projects,
including British Airways, Virgin Atlantic, Etihad, FedEx, and Sabre.
 Led patch panel and structured cabling setup for new office migrations, ensuring
seamless connectivity and system readiness.
 Managed first-level support teams and coordinated with third-party engineers to
resolve hardware and software issues on IBM and Netfinity servers.

Certified Data Center Professional (CDCP

Certified Data Centre Specialist

ITIL V4