About me (Registered since 13/11/2025)

Results-driven Enterprise Account Manager and Certified Scrum Master (CSM) with 13+ years of cross-industry experience across Telecom, BFSI, and FMCG sectors. Proven expertise in strategic sales, Agile delivery alignment, and enterprise account management, driving revenue growth through consultative, value-based selling. Skilled in cross-functional collaboration, process improvement, and stakeholder engagement with C-Suite and business leaders. Adept at leveraging Agile methodologies to optimize sales operations, enhance customer success, and deliver measurable business outcomes.

Skills

B2B Sales & Account ManagementBusiness DevelopmentBusiness TransformationChannel Sales & AllianceCustomer Success

Tech Skills

Customer Experience CXDigital WorkplaceIT Managed Services

Portfolio

Education

Key Skills and Competencies

Strategic Sales & Business Consulting, Enterprise Value Maximisation, Client Relationship Management, Customer Succuss & Retention, Alliance & Partnership , Cross Functional Collaboration , Stakeholder Communications & Leadership, Process Improvement & Change Management, Agile & Scrum Methodology, Performance Optimisation, Market Understanding & Analysis, Continuous Learning & Innovation

Work Experience

  • July 2024 - Present
    TATA Teleservices Limited, India

    Enterprise Account Manager

    Driving enterprise sales and business consulting for BFSI, IT, and ITES verticals, focusing on Technology Sales (Telecom, Omni channel, WABA, SaaS, CPaaS, and IaaS solutions) to maximize revenue growth. Spearheaded strategic partnerships, onboarding 15+ large enterprises and increasing market share by 20%. Led high-value deal closures, optimizing contract negotiations and improving deal efficiency by 30%. Conducted market analysis & competition tracking, securing innovative partnerships and boosting product adoption. Managed a portfolio of 280+ clients, achieving a 94% retention rate through proactive account management, upselling, and customer success initiatives.

  • January 2024 - July 2024
    One97 Communication Limited, India

    One97 Communications Limited (Paytm)

    Led large enterprise sales for CPaaS, SaaS, and PaaS solutions, driving a 10% increase in business volume across 190+ global enterprise accounts. Spearheaded business consulting and value-based selling, resulting in 15% higher profitability and optimized ROI. Collaborated with CXOs and IT leaders to implement digital transformation strategies, positioning One97 Communications as a leading enterprise technology partner. Managed cross-functional teams, ensuring seamless execution and a 97% CSAT score, while executing data-driven sales strategies to expand market share by 20%.

Languages

English
Professional

Certifications & Licences

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