Education
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May 2019 - April 2020
National University of Singapore
Masters of Technology
Singapore
Courses: Pattern Recognition Systems, Vision Systems, Intelligent Software Agents, Natural Language Processing
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May 2015 - April 2019
Christ University
Bachelor of Technology
India
Courses: Artificial Intelligence, Machine Learning, Database Systems, Operating Systems, Cloud Computing
Work Experience
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November 2024 - Present
Apple Inc, Singapore
Senior Data Scientist
Ideated and implemented a RAG-powered AI assistant to help engineers troubleshoot issues 32% faster, improving retrieval accuracy by 23.6% through query reconstruction, dynamic routing, and multi-agent retrieval using ChromaDB, LangChain, and Mistral AI.
◦ Fine-tuned Apple internal LLMs for an automated customer support chatbot, reducing response time by 13.8% and improving resolution accuracy by 18%, with real-time monitoring and adaptive learning.
◦ Engineered scalable data pipelines to process large volumes of structured and unstructured data, enabling real-time insights for inventory management and logistics optimization, enhancing supply chain decision-making.
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March 2022 - November 2024
ST Engineering, Singapore
Senior MLOPs Engineer
Fine-tuned RetinaFace for facial recognition (FR) listed on NIST and pre-trained models for vehicle detection, motion tracking, and multi-resolution video analysis in AGIL Vision, improved accuracy for security monitoring and traffic management in Abu Dhabi and Malaysia.
◦ Fine-tuned LLAMA and Mistral models using PEFT (LoRA/QLoRA) to optimize AGIL Vision, boosting object and action recognition accuracy by 14% to enhance public safety and smart city applications.
◦ Developed and optimized pose estimation and FR-based tracking pipeline for SEAB Singapore, enabling real- time tracking of body key-points and facial features to enhance interactive learning and performance analysis.
◦ Led 17+ video analytics projects, deploying models in production environments using Apache Spark, Airflow, and SQL, improving data processing scalability and real-time analytics.
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June 2021 - January 2022
Works Pte Ltd, Singapore
Senior Machine Learning Engineer
Developed and fine-tuned multilingual translation models using LSTM and BERT, boosting accuracy by 17%, enhancing global customer support with faster, more accurate responses.
◦ Built and optimized Text-to-Speech and Speech Recognition models, reducing processing time by 4.8%, improving customer service efficiency and increasing engagement.
◦ Designed SQL-based multilingual datasets, integrating Snowflake, BigQuery, and AWS Redshift, accelerating data access by 37%, improving operational efficiency and scalability.
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February 2020 - May 2021
NUS-Singtel R&D Lab, Singapore
Research Engineer
Fine-tuned BERT and Transformer-based models to detect APT attacks, improving threat detection accuracy, helping Singtel strengthen cybersecurity and protect critical data.
◦ Built machine learning solutions with 300+ features to flag anomalies in SIEM and IDS alerts, boosting detection performance, enabling Trustwave to reduce response times and prevent security breaches.
◦Applied SQL with Snowflake to analyze network logs, improving anomaly detection efficiency by 9.8%, enabling Trustwave to quickly identify and resolve threats, minimizing downtime.
Certifications & Licences
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2023
Linux Academy
CKAD
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2023
Linux Academy
CKA