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Forward Deployed Engineer

San Francisco

SpringCube

Full-time - Senior Engineer

Software, SaaS, Cloud & Infrastructure

Posted 8 hours ago

Disclosed upon interview

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Job Description

This job was selected by the SpringCube team to help AI, Data and Cloud Engineers discover relevant San Francisco Bay Area employers. Sign up to view the full employer details and apply directly with the hiring company.

Company Overview

A hardware and software technology company focused on developing large-scale renewable energy infrastructure for data centers. The organization combines physical infrastructure, robotics, power electronics, software, and on-site deployment technologies to develop scalable power solutions and accelerate the construction of utility-scale energy systems.

Responsibilities

  • Deploy, set up, and commission robotic systems in field environments, configuring and validating equipment to ensure it operates according to specifications.
  • Serve as the first line of technical response when field issues occur, diagnosing hardware, software, electrical, mechanical, and integration problems on-site.
  • Resolve technical issues independently when possible and escalate complex problems with clear, actionable documentation.
  • Lead root-cause analysis for field failures, distinguishing isolated incidents from systemic issues and communicating findings to engineering teams.
  • Feed field observations and failure analysis back into product design, manufacturing, and maintenance processes to support future system improvements.
  • Develop and maintain field operating procedures, maintenance procedures, checklists, and technical documentation.
  • Support safe and consistent operation and servicing of robotic equipment by translating field experience into repeatable procedures.
  • Partner with design and manufacturing engineering teams to turn field lessons into product and process improvements.
  • Lead field rollouts of new systems and serve as the technical bridge between engineering teams and equipment operators.
  • Maintain field-ready tooling, spare parts, and test equipment to minimize unnecessary equipment downtime.
  • Support multi-week field deployments and live operations in outdoor, remote, and challenging environments.

Qualifications

  • Bachelor’s degree in mechanical engineering, electrical engineering, or a related engineering discipline, or equivalent hands-on engineering experience.
  • 3+ years of experience in field engineering, field service engineering, systems engineering, or a related role supporting complex hardware.
  • Experience working with robotic or electromechanical systems is preferred.
  • Broad engineering knowledge spanning mechanical systems, electrical systems, and basic software or controls troubleshooting.
  • Demonstrated ability to independently diagnose and resolve technical problems under real-world operating conditions and time constraints.
  • Strong technical documentation skills, with the ability to turn field experience into clear procedures and instructions.
  • Willingness to travel and spend multiple weeks at deployment sites supporting live operations.
  • Ability to work in outdoor, remote, or austere environments.

Preferred Qualifications

  • Experience supporting robotics systems deployed in remote, industrial, or challenging field environments.
  • Experience supporting a product through initial field deployments or early-stage fleet expansion.
  • Familiarity with root-cause and corrective action (RCCA) methodologies.
  • Experience using basic scripting or software tools for diagnostics, troubleshooting, and field data collection.

Disclaimer

SpringCube curates tech job listings from various company websites to support tech professionals globally.

  1. No Endorsement: SpringCube does not endorse or recommend any company or position listed.
  2. No Client Relationship: Listing a position does not mean SpringCube has a client, partnership, or employment relationship with the hiring company.
  3. To Apply: Use the Apply button to apply directly through the relevant hiring company’s application process.
  4. No Liability: SpringCube is not responsible for the hiring process, employment terms, recruitment decisions, or outcomes associated with any listed position.
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