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Company Overview
This rapidly growing technology company is at the forefront of innovation, dedicated to delivering cutting-edge online services. They foster a dynamic and fast-paced environment where data-driven decisions are paramount to optimizing operations and enhancing user experience.
Global Operations Data Team Lead
Responsibilities
The Global Operations Data Team Lead will be responsible for:
Leading and mentoring a team of CoreOps Data Specialists, offering guidance, coaching, and opportunities for professional development.
Developing and implementing data analysis strategies to measure, monitor, and optimize core operational KPIs, ensuring alignment with organizational goals.
Collaborating with Operations and Vendor Ops teams to understand their data and analytics needs, translating these requirements into actionable projects for the data specialists.
Overseeing the design, development, and maintenance of databases, ensuring data accuracy, integrity, and accessibility for the team.
Driving the creation of interactive dashboards and reports, utilizing data visualization tools to present insights in a clear and compelling manner.
Partnering with BI, Data Science, and IT teams to streamline data collection processes, access relevant datasets, and leverage advanced analytics techniques.
Continuously evaluating and improving internal systems for data processing, cleansing, and storage, implementing best practices and protocols.
Identifying trends, patterns, and opportunities for operational optimization through in-depth analysis of complex datasets.
Serving as a liaison between the data team and operational stakeholders, ensuring effective communication and understanding of data-driven insights.
Keeping abreast of industry trends, emerging technologies, and best practices in data analytics, applying this knowledge to enhance team capabilities and methodologies.
Qualifications
Minimum Qualifications
A minimum of 5 years of experience in data analysis, with at least 5 years in a leadership or managerial role.
A proven track record of leading data teams to deliver impactful insights and solutions in a fast-paced environment.
Preferred Qualifications
Expertise in database design, data modeling, and SQL; familiarity with tools such as Excel, Tableau, Power BI, or similar.
A strong analytical mindset with the ability to translate complex data into actionable recommendations for operational improvements.
Excellent communication skills with the ability to collaborate effectively across cross-functional teams and levels of the organization.
Demonstrated leadership qualities, including mentorship, team building, and project management skills.
Experience in the technology operations, online services, or related industry is preferred.
Disclaimer
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No Client Relationship: This company is not a client of SpringCube unless stated.
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