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Field Data Engineer (APAC) – Data Automation Platform

SpringCube

Full time - Senior Associate/ Asst Manager

IT Cloud Computing, Software & SaaS

Singapore ( Onsite )

Published 2 weeks ago

Salary: SGD5,000 - SGD10,000

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Job Description

Job Title: Field Data Engineer (APAC)

Overview

A leading data engineering company is seeking a Field Data Engineer to provide enterprise-level guidance and support to customers, ensuring seamless data delivery and troubleshooting complex issues. This role involves collaborating with engineering and sales teams, resolving technical obstacles, and driving improvements in platform performance. The ideal candidate is a problem-solver with strong technical expertise and a passion for customer success.

Responsibilities

  • Provide 24/7 global support, improving processes and collaborating with Engineers/Consultants across regions.
  • Act as a consultant and subject matter expert for internal and external stakeholders in engineering, sales, and customer organizations to resolve technical challenges and enhance platform performance.
  • Diagnose, troubleshoot, and resolve data pipeline issues directly with customers.
  • Work closely with the engineering team to escalate and resolve product incidents.
  • Identify, submit, and track feature requests that have a high impact on customer data needs.
  • Maintain and enhance documentation and knowledge bases to support customer self-sufficiency.

Requirements

  • 2-4 years of experience in a support role working directly with customers or as a Data Engineer.
  • Experience providing technical support and implementing proven techniques to resolve issues and improve customer satisfaction.
  • Strong written and verbal communication skills, critical thinking, flexibility, and a team mindset.
  • Experience building complex data pipelines.
  • Hands-on experience designing and building cloud-based data solutions (Data Lakes, Data Warehouses, and/or Lakehouse implementations) using S3, GCS, ADLS, Snowflake, and/or Databricks.
  • Expertise in at least one major cloud platform (AWS, GCP, or Azure).
  • Hands-on development experience with Python.
  • Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Technology, or equivalent experience.

Preferred Qualifications

  • Experience working in a start-up technology product company.
  • Hands-on experience with an additional programming language (Java, Scala, etc.).
  • Familiarity with software development processes.

Disclaimer

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