About me (Registered since 06/12/2025)
Data Scientist with 3+ years of experience developing and deploying machine learning and LLM systems to automate large-scale customer-service operations in e-commerce. Skilled in building deep learning-based agent control models and LLM-driven QA frameworks that reduce manual workload and improve service quality. Adept at translating ML research into scalable, production-ready systems with measurable business impact.
Education
- September 2019 - June 2021
- September 2014 - June 2018
Work Experience
-
February 2022 - September 2025
Shopee, Singapore
AI Algorithm Engineer