Key Skills and Competencies

C#, JavaScript, TypeScript, .NET Core, ASP.NET MVC, Angular, React,Azure, Azure DevOps, SonarQube, CI/CD, Kafka, RabbitMQ, SQL Server, MongoDB, MySQL JIRA, Confluence, ServiceNow, Git, TFS.

Work Experience

  • April 2023 - Present
    Mercedes-Benz Singapore , Singapore

    Technical Consultant

    • Led planning and coordination of releases across Asia-Pacific for STS, aligning schedules with SAP, Salesforce, and third-party vendors.
    • Managed high-priority incidents and collaborated on resolution with global support teams.
    • Conducted root cause analysis (RCA) and implemented continuous improvements post-incident.
    • Supported demand planning by aligning enhancement requests with operational release windows.
    • Maintained forward release calendar and managed deployment checklists, CAB approvals, and stakeholder updates.
    • Integrated GenAI for process automation and efficiency in operations

Languages

English
Professional